The Homework Helper

Welcome to the Homework Helper service

The Homework Helper is here to give you the help you need to get your homework done by helping you find the information you need.

We can't do your homework for you - sorry - but we can make sure you get all the help you need.

HOW IT WORKS : Fill in the form below and hit the CHAT button The Homework Helper will then answer you live online and work with you to get the answers.
Afterwards you'll get a full transcript of your chat session delivered to your e.mail address.

Sometimes the question might be too complicated to answer right away - if so the Homework Helper will arrange to get back to you later via e.mail.

OPENING TIMES (better check these first) :

DAYS	FROM	UNTIL
Monday - Thursday	9.00am	6.30pm
Friday	9.00am	6.00pm
Saturday	9.00am	4.30pm
Sunday	11.00am	4.00pm

*Name:

*E-mail Address:

Question:

Asterisk (*) denotes required field.

IMPORTANT NOTE: After pressing CHAT please wait for the Homework Helper to answer - do NOT press CHAT again. If we're busy you may have to wait a few minutes for your turn.

I NEED HELP NOW BUT YOU'RE CLOSED :
Don't worry - there are other ways that you can get help from the library service - see the right hand side of this page for suggestions

Question Point and OCLC logos
The Homework Helper is powered by Question Point software from OCLC as part of the Global Reference Network

TRY OUR ONLINE REFERENCE LIBRARY:
Essex Libraries members can use a whole load of information books free online.
You just need the number from your library ticket to use these services from your own computer.
See the full range available, or try these ones that we think will be particularly useful for homework:

Heinemann World Book

Encyclopaedia Britannica

Issues Online

OTHER WAYS WE CAN HELP...
If you would rather use the phone to ask your question then try our Answers Direct service - open seven days a week on 0845 603 7628. Go to the web page and you can also search through some common queries we've already dealt with or ask a question via e.mail.

answers direct logo

Or if you're stuck and it's the middle of the night we're part of Enquire - an international consortium of libraries offering a 24/7 service.

You can also pop in to your local library to get the information you need - we've got 73 of them across Essex and we'll be pleased to see you. And when the homework is taken care of why not borrow a book or two to relax with?

Love Libraries campaign